Mark Taylor – “Remarketable”

Mark Taylor is one of those increasingly rare businessmen who accomplishes his goals by helping others accomplish theirs.

He has been in the medical equipment field since 1999 and that has afforded him the experience to take the medical equipment industry and turn it on its head by providing quality equipment for an affordable price. Mark offers premium product selections of both new and refurbished equipment, with thorough servicing by certified technicians and a five-point inspection guarantee from his in-house Biomed company, to medical professionals worldwide. All products come with hefty warranties, fast shipping, and financing options to assist those with limited budgets. Mark has also implemented a free loaner equipment program and he offers an impressive value on trade-ins.

His commitment to value stems from a childhood in the hospitality industry. Having grown up in a family owned small business in Jackson, TN, Mark learned the importance of quality and affordability. Those values spill over into his push for strong, yet personal, customer care, so he provides clients with technically-trained, senior service representatives and no phone trees or automated assistance. Mark presents options and solutions for his customers that other companies do not offer, which allows him to provide professionals with the equipment they need to save lives. He explains the importance of marketing in an industry that tends to overprice and underdeliver. “Our representatives work closely with equipment manufacturer reps to ensure that we have the latest recall and product information. It is important to us to know product availability on a daily-basis and what equipment offerings are the best value for our clients.” Mark continues, “When our customers know that we are in-tune with industry standards and expectations, it gives them a type of comfort that can’t be purchased as an add-on to their order. We want our customers to rely on us as their product specialists and to expect us to partner with them in case any questions come up in their workplace. That is part of our MME promise, to be there when they need us.” Sales results indicate that MME follows through on that promise. Since its conception, five years ago, Master Medical Equipment sales has increased by 30 percent each year. That growth has been a direct reflection of business from repeat customers. As sales associates like to say, “The proof is in the pudding”. When a company offers everything that a person could ever ask, it shows in the bottom line and like Mark mentioned before, he accomplishes goals by helping others accomplish theirs. With that kind of motto, who wouldn’t give him a chance to re“Mark”et the industry on his own terms?

Written by: Karis Landcaster