Proven Performance in the Field: Why EMS Professionals Trust the Eitan Sapphire™ Pump

We spoke with the team at A-TEC Ambulance about an infusion pump they’ve chosen for their fleet and used in real-world EMS and critical care settings: the Eitan Sapphire™ Pump. Their feedback reflects the priorities we hear most often from EMS professionals.

A-TEC Ambulance began using the Sapphire Pump about a year ago, and according to their team, the onboarding process was quick and seamless.

“The onramping process was pretty quick, and they’re pretty intuitive to use,” says Robert Esmond, a paramedic with nearly 40 years of experience who currently provides critical care with A-TEC Ambulance.

The Sapphire Pump’s intuitive interface allows providers to quickly learn how to use the device in high-pressure environments where time and clarity matter most.

EMS professionals need equipment that works wherever the call takes them. The Sapphire Pump was designed with portability in mind, offering a compact, lightweight form factor without sacrificing performance.

“It’s small, lightweight, and has a good battery life,” Esmond notes.

Isabelle Mancini, an A-TEC employee of three years, echoes that sentiment:

“The Sapphire pump is very easy to use, easy to transport, and use portable. The battery stays charged, it’s good to go every time we grab it.”

For EMS teams, knowing that a pump will be ready when needed provides confidence and consistency in patient care.

The Sapphire Pump includes a robust medical library and user-friendly cartridge system, simplifying setup and reducing frustration in the field.

“The medical library is pretty comprehensive,” Esmond explains. “It’s been easy to use the cartridges for priming the tubing. Some other pumps you have difficulties with, and this is pretty straightforward.”

That simplicity helps providers focus on patients, not equipment.

In prehospital care, equipment must withstand bumps, movement, and constant use. According to A-TEC’s experience, the Sapphire Pump excels in durability.

“If you have a pump that’s reliable, it’s in service more times,” Mancini says. “I’ve used other pumps that service out very quickly, you bump the pump and now you can’t use it. I have not experienced that type of equipment failure with this pump.”

She notes with a smile how the Sapphire can stand up to not just environmental conditions, but butter-fingered EMS. “It seems to be pretty durable, almost paramedic-proof.”

Training and consistency across teams are critical in EMS operations. The Sapphire Pump’s intuitive design makes it easy not only to learn, but to teach.

“It’s so easy to become familiar with,” Mancini explains. “Once you use it once or twice, you can move on, teach it to somebody else, and they can get it down just as easy.”

At Master Medical Equipment, we’re committed to providing EMS and healthcare professionals with equipment they can trust in the most demanding situations. The Eitan Sapphire™ Pump has proven itself in the field, delivering reliability, portability, and ease of use where it matters most.

If you’re looking to equip your team with an infusion pump designed for real-world EMS and critical care use, the Sapphire Pump is a solution worth considering.

Contact Master Medical Equipment today to learn more about the Eitan Sapphire™ Pump and how it can support your clinical operations.